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Maitre D / Service Captain

Common Restaurant is seeking a charismatic, organized, and experienced hospitality professional to join our  team as a Maitre d' / Service Captain.

This role anchors our Front Desk operations. You will be the face of the restaurant for our guests while simultaneously acting as the operational lead for our support staff. We are looking for someone who takes pride in hospitality standards, possesses high emotional intelligence, and thrives in a fast-paced dining environment.

Compensation & Earnings

• Base Pay: $23.00 per hour.

• Additional Income: Tip share based on dining room sales.

• Pay frequency: Weekly pay periods directly deposited into your bank.
  
  

Schedule Expectations: Schedule rotates between 5 nights a week from 3pm - close of restaurant and 2 nights a week with weekend day shifts (Friday, Saturday, & Sundays) from 9am - 4pm

Key Responsibilities

As the Maitre d' / Service Captain, you will bridge the gap between the management team and the service floor. Your duties include:

• Guest Flow Management: Expertly managing the OpenTable guest book to optimize seating, accommodate reservations, and book future reservations.

• Front Desk Operations: Running the door with poise; warmly receiving walk-ins, managing waitlists, and setting the tone for the guest experience from the moment they arrive.

• Team Leadership: Working closely with the Service Assistant (SA) team to ensure the dining room is maintained, tables are reset promptly, and service flows smoothly.

• Closing Duties: Acting as a key holder responsible for occasionally closing the restaurant and securing the premises (locking up) at the end of the night.

• Hospitality Standards: Working closely with General Management to uphold and enforce company hospitality standards, ensuring every guest leaves happy and every shift runs according to protocol.

Qualifications

• Previous experience in a high-volume restaurant environment is required.

• Proficiency with OpenTable or similar reservation systems is highly preferred.

• Strong leadership skills with the ability to delegate tasks to support staff effectively.

• Ability to work nights, weekends, and holidays as business dictates.

• Professional grooming and presentation.

How to Apply

Please submit your resume and a brief introduction telling us why you would be a great fit for leadership at Common Restaurant.

Server

Common Restaurant is located along Broughton Street's boutique shopping in the heart of Savannah's historic downtown, serving a diverse mix of students, visitors, and residents for both brunch and dinner 7 days a week. Common is now excited to add to its dynamic and growing front of house team and is accepting applications for our professional server position.

The server position works in a team-oriented environment dedicated to a culture of hospitality, derived from the ethos of:

• Passion
• Accountability
• Respect
• Teamwork
• Innovation
• Communication
• Integrity

In addition to working alongside fellow servers, this position also works in close partnership with the Bar Curator, Executive Chef & team, and Maitre d'. Actively invested team members will also have the opportunity to work with the Event Curator and events team to serve special events.

Common is proud to have the only Wine Spectator Best of Award of Excellence wine list in Savannah, and servers must have a working knowledge of spirits and wine (ongoing training provided.) At Common, a server must work with the following attributes: professional manner while "on stage"; attention to detail; a genuine dedication to hospitality; the ability to work in a diverse team; and the ability to work in an occasionally busy environment where direction may come from more than one source simultaneously. Servers also occasionally assist with expediting.

Additionally, the server position must be able to be on their feet for extended periods of time without a break; stand; climb stairs; bend, squat, and reach overhead; and lift a minimum of 50lbs.

If you are a service industry professional with a genuine interest in- and dedication to- hospitality, teamwork, and incredible food and are looking to work in a professional, team-oriented environment with high expectations, please submit your resume.

Additional Perks:

- Weekly paychecks

- Holidays: we are currently closed Thanksgiving, Christmas Eve, and Christmas

- Reasonable hours: Brunch 10-4; Happy Hour 3-6; Dinner 5-10

- Employee discount: Employees receive a discount not only on-premise but with our partners throughout Savannah, including a physician, chiropractor, and veterinarian.

- Insurance: Employees with a minimum of 6 months of consistent employment, who meet eligibility requirements, will become eligible to enroll in our insurance benefits package.

How to Apply

Please submit your resume and a brief introduction telling us why you would be a great fit for leadership at Common Restaurant.

Common Restaurant is part of The Ordinary Pub and Trombone Bakery family and is a locally owned and operated business and an equal opportunity employer, dedicated to providing a safe and fair work environment.